You can return your product for free within 30 days of receiving your order.
HOW TO RETURN MY PRODUCT
Please contact us immediately at email@example.com and we will issue you with a printable, postage-paid return label as well as shipping instructions.
Products should be returned in its original condition, including all accessories, manuals, packaging, and any promotional items that came with it. Please unpair the watch from your phone and pack all items in their original packaging before sending.
For more information, please contact us at firstname.lastname@example.org.
Once your return arrives at our warehouse and the quality has been approved, we’ll initiate your refund. This should take up to 7 days from shipment.
For Refunds, it can take up to 14 business days until you see the amount on your account, depending on your bank.
MY ORDER IS DAMAGED / INCOMPLETE. WHAT SHOULD I DO?
Please contact us at email@example.com. We will endeavour to replace, fulfil or refund your products immediately.
CAN I CHANGE OR CANCEL MY ORDER?
Unfortunately, it is not possible to cancel or change your order. Please read more on our refunds or contact us at firstname.lastname@example.org.